Image from theguardian.com
HMRC Owes NHS Worker £2,200 in Overpaid National Insurance Refund
L 20%
C 75%
R
A reader with two NHS roles is owed £2,200 due to overpaid national insurance contributions. HMRC initially stated the refund could take up to 33 weeks to be paid back, a delay described by the reader as effectively lending the government money without interest.
In May, HMRC faced criticism after some tax and national insurance refunds took more than four months to process, significantly longer than the previous timeframe of four weeks. In response, HMRC is recruiting hundreds of additional staff to handle increased demand and reduce delays in national insurance services.
Following media coverage of the case, HMRC issued the refund within seven days of contact and apologized by phone.
Sources
* This article has been summarised using Artificial Intelligence and may contain inaccuracies. Please fact-check details with the sources provided.